Contact
189 Pleasant Ridge Ct, Benson, NC 27504
Imperial Plumbing Solutions
Hours
- Monday
- 8:00 am - 5:00 pm
- Tuesday
- 8:00 am - 5:00 pm
- Wednesday
- 8:00 am - 5:00 pm
- Thursday
- 8:00 am - 5:00 pm
- Friday
- 8:00 am - 5:00 pm
- Saturday
- Closed
- Sunday
- Closed
From Google, checked Oct 2026.
Google Reviews
5.0 (31) Google Reviews
Ratings as of October 2026.
Google Reviews
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
Business's own words
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
From the business's Google listing, Oct 2026.
About Imperial Plumbing Solutions
Imperial Plumbing Solutions says it is a second-generation plumbing business run by its owner, Dylan Reid. The company reports more than 14 years of hands-on experience and states that Reid holds NC Plumbing License #33405. If you are thinking about a hand-off, the person who takes the call is also the plumber.
Scope of work at Imperial Plumbing Solutions
The company names water heaters, pipe repairs and local plumbing systems as its specialties. It describes taking on both residential and commercial jobs. Google classes it as a plumber, with extra categories such as gasfitter, drainage service and bathroom remodeler. Those are Google's labels, so confirm the exact job with the shop before you send anyone over.
Reviewers describe jobs like a smart water meter install, tankless water heater maintenance, and a water heater swap with a vent fix. Several of the water heater jobs came up in separate reviews.
How Imperial Plumbing Solutions deals with customers
The company says it works from transparent upfront pricing and honest communication. It reports taking jobs in Harnett, Johnston and Wake counties and around the Triangle, working out of its base in Benson. That is a fair spread for a one-owner shop, so ask about your customer's address early.
What customers report about Imperial Plumbing Solutions
Google shows a 5.0 rating from 31 reviews. Among the reviews on the page, most often people mention that Dylan knows his trade, answers quickly and explains what he is doing. Several also call his prices reasonable, and a few say he listened closely to the problem before starting.
Send customers with water heater or pipe repair work in Benson and the surrounding counties to Dylan Reid at Imperial Plumbing Solutions.